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Coordinate with Neftaly IT and content teams to maintain seamless website functionality.

Email: info@saypro.online Call/WhatsApp: + 27 84 313 7407

Neftaly is a Global Solutions Provider working with Individuals, Governments, Corporate Businesses, Municipalities, International Institutions. Neftaly works across various Industries, Sectors providing wide range of solutions.

Coordinating with the Neftaly IT and content teams to maintain seamless website functionality is a critical task that ensures the Neftaly platform stays accessible, secure, up-to-date, and user-friendly for all participants, staff, and stakeholders. This coordination supports the smooth delivery of Neftaly programs, online resources, registration, and creative or educational activities.

Here’s a detailed breakdown of what this involves and how it can be done effectively:


???? Objective

To ensure the Neftaly website operates:

  • Without technical errors
  • With updated and accurate content
  • Optimally for all users, across devices
  • Securely and efficiently during high-traffic periods or program launches

???? Key Responsibilities Involved in Coordination

AreaResponsibility
????️ IT TeamWebsite performance, hosting, security, bug fixes, and backend operations
???? Content TeamManaging and publishing text, images, videos, program details, blog posts, and news
???? Program Team / CoordinatorRequest updates, test functionality, report issues, and ensure website aligns with active program needs

???? Coordination Tasks in Detail

1. ???? Identify Website Needs Based on Active Programs

  • What upcoming events or workshops need to be featured?
  • Are registration forms or submission portals working correctly?
  • Are prompt lists, instructions, or materials uploaded for creative tasks?

Example: If Neftaly launches a new SCHAR-6 activity, the content and registration section must be updated in advance.


2. ????️ Collaborate with the IT Team

Coordinate the following with Neftaly’s IT team:

TaskExample
Fix broken links or pagesRegistration form not loading
Maintain uptime and performancePrevent site crashes during traffic spikes
Optimize speed and mobile responsivenessEnsure forms and videos load smoothly
Manage user data securelyProtect participant uploads and personal info
Set up new backend featuresAdd a submission tracker or login portal
Run regular backups and security checksPrevent data loss or cyberattacks

Meet weekly or biweekly with IT to review any technical issues or upcoming changes.


3. ???? Work Closely with the Content Team

Coordinate with the content creators to:

  • Upload new program materials: PDFs, videos, event flyers
  • Update homepage or banners with upcoming sessions
  • Post blog articles or news about completed activities
  • Review content accuracy: Dates, instructions, guidelines, deadlines
  • Schedule publishing of recurring content (e.g., monthly creative challenges)

Ensure all uploaded content is mobile-friendly, accessible, and clear to all Neftaly participants.


4. ???? Report Issues and Follow Up

Maintain a central tracking log (Google Sheet, Notion, or Trello) where you can:

  • Log content requests or website issues
  • Track IT and content team responses
  • Note deadlines for publishing or fixes
  • Prioritize based on urgency (e.g., “Critical – registration not working”)

5. ???? Test Website Functionality Regularly

Before launching new activities, always:

  • Test forms (can people submit?)
  • Check media (do videos or documents open?)
  • Review layout on mobile, tablet, and desktop
  • Ask 1–2 team members or users to test and give feedback

6. ???? Hold Short Coordination Meetings

Schedule a weekly 15–30 min sync meeting with IT and content leads. Use this to:

  • Review current tasks
  • Flag bugs or issues
  • Plan updates for upcoming events or reports
  • Align priorities with Neftaly’s monthly goals

???? Tools to Support Coordination

ToolUse
Slack / Teams / WhatsAppQuick team communication
Google Docs / SheetsShare content updates and issue logs
Trello / Notion / AsanaTask tracking and status updates
Google Meet / ZoomWeekly virtual coordination meetings
Neftaly Internal Portal / CMSDirect content management or testing (if you have access)

✅ Summary Checklist

TaskStatus
Identify new content or functionality needs✔️
Report bugs or downtime to IT team✔️
Coordinate uploading and publishing with content team✔️
Test all website features regularly✔️
Maintain communication via meetings and shared tools✔️
Ensure content is accurate, accessible, and timely✔️

Created

Modified

Author

Neftaly Malatjie | CEO | Neftaly

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